Privacy Policy

At NoxliHome, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal data when you visit, use our services, or make a purchase from our store.

1. Information We Collect

When you visit our store or complete a checkout, we collect certain types of information to process your orders and provide a seamless shopping experience:

Personal Identification Information: Name, billing address, shipping address, email address, and telephone number.
Payment Information: Credit/debit card details and secure payment metadata processed securely via our payment gateways (e.g., Shopify Payments). We do not store your complete card details on our servers.
Device & Usage Information: Information about your browser, IP address, time zone, cookies installed on your device, and how you interact with our website.

2. How We Use Your Information

We use the collected information for the following business and operational purposes:

To fulfill orders placed through the site (including processing your payment, arranging shipping, and providing invoices or order confirmations).
To communicate with you regarding order updates, customer service inquiries, or shipping notifications.
To screen our orders for potential risk or fraud.
To improve and optimize our website's performance and user experience.

3. How We Share Your Information

We share your personal information with trusted third-party service providers to help us run our business and fulfill our obligations to you:

Service Providers: Logistics and shipping partners (e.g., USPS, UPS, FedEx) to deliver your lighting fixtures, and payment processors to handle secure transactions.
Legal Compliance: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
We never sell, rent, or trade your personal information to third parties for marketing or advertising purposes.

4. Data Security

We implement robust administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website is encrypted using Secure Sockets Layer (SSL) technology, and our checkout infrastructure complies with strict industry standards.

5. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, update, or request the deletion of your data. To exercise these rights, please contact us at the details below.

6. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.